Privacy Policy

 Privacy Policy

Effective Date:1/1/2020
Last Updated:1/1/2025

Herbaluxe LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.herbaluxenaples.com and www.herbaluxe.us.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, and mailing address (when provided by you).
• Payment details when making purchases (processed securely through third-party payment processors).

1.2 Non-Personal Information

• Browser type, IP address, and device information.
• Cookies and tracking technologies (e.g., Google Analytics) to improve user experience.

1.3 Information from Third Parties

• Social media accounts when you interact with our pages.
• Service providers that help us analyze and improve our website.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our website and services.
• Process transactions and send order confirmations.
• Respond to customer inquiries and provide support.
• Improve our website and customer service.
• Send promotional emails (with your consent, and you may opt out anytime).
• Detect and prevent fraud or security threats.
• Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

   

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

4. How We Share Your Information

We do not sell or rent personal information. However, we may share your data with:

• Service providers (e.g., payment processors, hosting services, email providers) 
  with the exception of not sharing information obtained by SMS opt-in and phone numbers collected for SMS consent.
• Legal authorities when required by law or to protect our rights.
• Business partners (if applicable, with your consent) with the exception of not sharing information obtained by SMS opt-in and phone numbers collected for SMS consent.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict data processing.
• Withdraw consent for marketing emails.

To exercise these rights, please contact us at hello@herbaluxe.us

6. Data Security

We take appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Herbaluxe Organic Skincare
1575 Pine Ridge Rd., #14, Naples, FL 34109
Email: hello@herbaluxe.us
Phone: 239-387-2549

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Herbaluxe Organic Skincare, you may receive conversation messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Directions and business entry instructions

3- Message Frequency:

Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments.

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Directions and business entry instructions

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Herbaluxe Organic Skincare in the following ways:

• Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://herbaluxe.us/ or call us at 239-387.2549.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or visit https://herbaluxe.us/privacy-policy/
• Message frequency may vary